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Warranties

Standard Installation Warranty

Sands Commercial Floor Coverings offer a one year installation warranty.

Extended Installation Warranty

When a maintenance contract is signed at the time of installation, and as long as Sands Flooring Maintenance Services are contracted to provide the maintenance services, Sands Commercial Floor Coverings offer a Lifetime Installation Warranty on carpet tile and an Extended Five Year Installation Warranty on Broadloom Carpet.

Is someone recommending Spin Bonnet or Rotary Cleaning?

Here is what 5 of the top carpet manufacturers have to say about it:

Shaw Contract Group
"Other interim systems: Other methods, such as the Bonnet, provide merely a temporary appearance enhancement because they only absorb at the surface and provide no extraction of deep soil. A spinning bonnet also may damage the pile. Shaw does not recommend the Bonnet method" www.shawcontractgroup.com


The Mohawk Group
"CAUTION: Mohawk does not recommend the use of a spin bonnet, as it can damage the fibers in your carpet. Use will void any warranties." www.themohawkgroup.com


Mannington Commercial
"Mannington does not recognize any claims or warranties where damaged carpet is the result of an ongoing maintenance program that employs the Bonnet Method" www.mannington.com


Patcraft & Designweave
"The bonnet** method may cause pile distortion and is generally used for traffic lane cleaning. The carpet is sprayed with a detergent solution and the machine "buffs" the carpet face using a special pad or bonnet which are changed as they become soiled. Bonnet and rotary brush methods may actually damage carpet fiber and lead to accelerated soiling due to accumulated soap residue. For this reason, this method is not recommended.

The rotary brush** method is a unit with a brush that rotates much like that of a hard surface waxer. A detergent solution is applied to the carpet and agitated to loosen soil. The solution is then vacuumed. However, because the soil is only suspended for a few seconds, the effectiveness is minimal. The strong agitation can cause severe distortion, particularly on cut pile construction. For these reasons, this method is also not recommended.

**Basically, the rotary brush and bonnet methods are modified hard surface cleaning methods." www.thenewpatcraftdesignweave.com


Tandus
"Please be advised that Tandus, including C&A, Monterey Carpets, and Crossley Carpet Mills does emphatically prohibit the use of any/ all rotary devices/ machines for the purpose of carpet cleaning, physical agitation, and/or speed drying.

ALL Rotary devices, including but not limited to bonnet machines and Cimex triple head machines, will void the manufacturer's warranty. They are considered improper and non-approved, and shall NOT be utilized on any Tandus product." www.tandus.com


Resource Library

Below are several papers and articles of common problems in the commercial flooring industry. If you do not see what you are looking for please contact us with your question and we will respond to you directly.

STARLOGS:
v8.1 Floor Preparation Estimates 655 KB
v7.2 The "Cure" for Concrete Moisture and pH Ills 702 KB
v7.1 And Now: A Word About Flooring 719 KB
v6.2 Patterned Carpets: Finding the best match For your project 507 KB
v6.1 Flooring In The LEED 936 KB
v5.3 The High cost of Buying Low 0.95 MB
v5.2 Hassle-Free Flooring Renovations In Retail & Library Environments 673 KB
v5.1 Anticipating The Unexpected ... 213 KB
v4.6 Appearances Do Matter 895 KB
v4.5 The Perfect Match: Carpets Built On The Right Foundation 1.13 MB
v4.4 Safety Underfoot 2.15 MB
v4.3 Commercial Wood And Laminate Floors Growing in Popularity 227 KB
v4.2 Up With Lift Systems! 158 KB
v4.1 Annual StarNet® Design Awards 343 KB
v2.4 Ceramic Tile 0.98 MB
v2.3 Purchasing Carpet Direct: An Update On The Costs and Complications 574 KB
v2.2 It's What You Don't See That Makes The Difference 1.86 MB
v2.1 The Growing Popularity of Specialty Floor Coverings 0.98 MB
v1.6 What You Should Know About "Green" Floorcovering 307 KB
v1.5 Understanding Concrete: Moisture and Vapor Emission Problems 2.26 MB
v1.4 Carpeting Without A Professional: A Review of the Costs and Complications 863 KB
v1.3 Carpet Air Quality: The Debate, The Myths, The Facts 1.38 MB
v1.2 Coming Unglued 1.13 MB
v1.1 Shading, Pile Reversal & Pooling 2.12 MB

Sands. It's the total package. And a winning formula.